Services

Non-clinical administrative support designed for senior living operators. We customize scopes per community and document everything with clear task boundaries.

Non‑clinical only Clear SLAs Flexible monthly capacity

Inbox & phone coverage

Non-clinical inbox triage, call routing, follow-ups, and documentation aligned to your SOPs.

Admissions paperwork coordination

Collect and coordinate required documents, schedule next steps, and keep stakeholders aligned.

Scheduling & calendar management

Coordinate tours, meetings, move-in timelines, and internal calendars to reduce missed steps.

Vendor coordination & procurement admin

Quotes, scheduling, approvals, follow-ups, and tracking — handled with clear accountability.

Billing support (non-clinical)

AR follow-up support, statement coordination, and documentation — within defined boundaries.

HR admin & onboarding support

Paperwork collection, checklist management, scheduling, and internal coordination for new hires.

Add-On Service

Operational Automation

SOP-first automation to reduce admin friction for smaller homes. We build secure, repeatable workflows inside your existing tools (email, CRM, calendars) to reduce missed steps and speed follow-ups — without platform switching or adding headcount.

Best for: Independent communities and small operators who need process reliability but can't hire a full ops/IT team.

Not sure what to offload first?

We'll map your current admin workflows and recommend the highest-impact tasks to start with.